Privacy Policy

Co-Medic Privacy Policy

Last updated: 17/07/2025

1. About this privacy policy

This privacy policy explains how Promstr BV (trading as Co-Medic) processes your personal data when you visit our website co-medic.com.

Contact details:

  • Promstr BV
  • Steenakker 50, 2640 Mortsel, Belgium
  • Company registration: 0793.142.175
  • Email: [email protected]

2. What data do we collect?

Contact form

When you contact us through our contact form, we collect:

  • Your name
  • Your email address
  • Your message

Appointment scheduling

For appointment scheduling, we use Calendly, an external service. Calendly has its own privacy policy which you can review at: https://calendly.com/privacy

Automatically collected data

  • IP address (for security and technical purposes)
  • Browser type and version
  • Date and time of website visit

3. Why do we process your data?

Answering your questions Legal basis: Legitimate interest (service provision)

Website security Legal basis: Legitimate interest (security)

Technical functionality Legal basis: Legitimate interest (website operation)

4. Cookies

We only use essential cookies that are necessary for the website to function. These cookies:

  • Ensure basic website functionality
  • Do not store personal information
  • Do not require consent under cookie law

5. How long do we keep your data?

  • Contact form data: 2 years after last contact
  • Technical logs: 1 year
  • Calendly data: According to Calendly's retention periods

6. Do we share your data?

We do not share your data with third parties, except:

  • Calendly: For appointment scheduling (external service)
  • Hosting provider: For website hosting (EU-based)
  • Legal obligation: If legally required

7. Your rights

You have the following rights:

  • Access: Overview of your data
  • Correction: Correction of incorrect data
  • Deletion: Erasure of your data
  • Restriction: Temporary stop of processing
  • Objection: Against processing based on legitimate interest

How to exercise your rights: Email: [email protected] Response time: Within 1 month

8. Security

We protect your data with:

  • Encrypted connections (SSL/TLS)
  • Secure servers
  • Limited access to data
  • Regular security updates

9. Changes

When we make changes to this privacy policy:

  • We post the new version on our website
  • Changes take effect immediately after publication
  • We communicate important changes by email (if we have your email address)

10. Complaints

To Co-Medic: Email: [email protected]

To the supervisory authority:

  • Belgian Data Protection Authority
  • Drukpersstraat 35, 1000 Brussels
  • Phone: +32 2 274 48 00
  • Email: [email protected]

11. Contact

Questions about this privacy policy? Contact us at: [email protected]